The offer and sale of products on this website is governed by these General Conditions of Sale.
By using the site www.Maricart.it (hereinafter also referred to as the “website”), users accept these General Conditions of Sale; for this reason Maricart invites all users to read them in advance.
These General Conditions of Sale may, at any time, be updated and / or modified by Maricart; the changes and updates will be notified to users as soon as they are adopted and will be binding from the moment of their publication in this section to which users are invited to access regularly to verify the publication of the most recent and updated General Conditions of Sale of www. Maricart.it.
In the event that the user does not agree, in whole or in part, with these General Conditions, please refrain from accessing and using the website.
MariCart s.r.l., Piazza Della Stazione Centrale (stadium side), 59100, Prato, Italy.
Tel. +39 0574 53011 Fax +39 0574 5301233 info@maricart.it
Nr. R.E.A. PO-477921 P.I. 018631009780 Tax Code 01863100978
For any information on the products and the operation of the site, users can send an email to info@maricart.it
For any other legal information, refer to this section and to the Privacy Policy.
The commercial policy of Maricart.
1.1 Maricart offers its products for sale on the site and carries out e-commerce activities towards end users. Maricart reserves the right not to accept and not to proceed with purchase proposals that do not come from Consumer users and that, in any case, do not comply with these General Conditions of Sale.
1.2 These General Conditions of Sale exclusively regulate the offer, forwarding and acceptance of the proposed purchase of the products on the site between the users of the site and Maricart.
1.3 These General Conditions of Sale do not regulate the supply of services and / or the sale of products by parties other than Maricart, which are present on www.Maricart.it through links, banners or other hypertext links. It is good that the user, before proceeding with the purchase of goods and / or services offered for sale by these third parties, checks the general conditions of sale as Maricart will not be responsible for the provision of services and / or the sale of goods and / or the conclusion of any other electronic commercial transaction between users and such third parties.
How to buy (acceptance of sales conditions, privacy).
2.1 The display of the products on www.Maricart.it constitutes a simple invitation to offer.
2.2 To proceed with the purchase of one or more products, the user must select them one at a time and add them to the “cart”.
2.3 Once the selection of products has been completed, the user will be able to view them all in his cart which will also indicate the essential characteristics of the selected products and their prices;
2.4 Once the products have been added to the cart, the user will have to calculate the shipment indicating the location and the postal code (ZIP), only after having calculated the total can the payment be made by selecting the “complete the order” button , at this point the user will be asked to register if not already registered on the site (see the section on the
registration).
2.5 To complete the purchase, the user, after registering or entering the login data, will then see the so-called “Order form” that the user will have to fill in with his / her data, to then view the shipping methods (see the section on shipping methods) and finally, choose the preferred payment method and proceed with the payment.
2.6 Before placing the order, the user will be asked to carefully read the General Conditions of Sale, the information on the Right of Withdrawal and the Privacy Policy and to accept them
specifically.
2.7 The user’s order constitutes a contractual proposal addressed to Maricart.
2.8 Immediately after receiving the order, Maricart will send the user an acknowledgment email (“order processing email”) which does not constitute acceptance of the order proposal; with this email Maricart informs the buyer that he has received the order and that he has subjected it to a process of data verification and verification of the availability of the products contained therein.
2.9 The purchase contract is concluded only when the buyer receives an order acceptance e-mail (“order confirmation e-mail”) with which Maricart confirms the conclusion of the purchase contract, informing the ” buyer of the confirmation of the order and the arrival of the next shipping e-mail of the products that are available and the link that allows you to monitor the status
order shipment.
2.10 The subsequent shipping confirmation e-mail contains the link that allows you to monitor the shipping status of the order
2.11 The user can at any time check the status of his order by accessing the “Login” section.
Prices and availability of products.
3.1 On www.Maricart.it are offered for sale only products of first quality, high category and even luxury.
The user’s order constitutes a contractual proposal addressed directly to Maricart.
3.2 The products offered for sale on www.Maricart.it are purchased by the user directly from Maricart, which also guarantees the highest quality and reliability of the products themselves.
3.3 Each product within www.Maricart.it is accompanied by an accurate and detailed description of its essential qualities; Maricart does not guarantee that the images and colors of the products correspond exactly to the real ones, as they may be modified depending on the type of monitor or internet browser used by the user.
3.4 Product prices may be subject to updates; before submitting the order, the user is therefore invited to make sure of the exact amount of the final sale price.
3.5 When paying by credit card, the financial information provided by the buyer at the time of placing the order (credit / debit card number, expiry date) will be
forwarded, via encrypted protocol, to PayPal which provides remote electronic payment services, without any other third party being able to learn about them. Maricart will use this information only to complete the purchase by the user or to reimburse the buyer the amount already paid in the event of a product not available after payment or in the case of
exercise of the right of withdrawal, or again in the event that it is necessary to prevent or report any fraud perpetrated on www.Maricart.it to the competent police forces.
Guarantees
The rules provided for by the legislation on the legal guarantee of conformity and commercial guarantees for consumer goods under Community and national legislation, including, in the case of purchases made by users, apply to the sale of products on www.Maricart.it. who are Consumers (natural persons who access and use this site exclusively for personal purposes, unrelated to any entrepreneurial, professional or commercial activity carried out) the Consumer Code (Legislative Decree 6 September 2005, n. 206). In particular, Maricart will be responsible, pursuant to the aforementioned legislation. For more information, see the Returns and Warranties section.
Shipping by courier
Orders are shipped from Monday to Friday from 15:00 to 17:00.
Orders placed during the weekend will be processed starting from the following Monday.
Shipping times vary from 2 to 20 working days depending on the availability of the ordered products in stock. Further information on the methods and delivery times of the ordered products can be found in the shipping confirmation e-mail (point 2.9).
The shipping costs are variable according to the shipping class of the single product, within the Italian territory. The costs are divided into bands:
Large items € 7.00
Small items € 3.00
FREE: price already included in shipping, or upon reaching a minimum expense of 80 €
Delivery times are calculated from receipt of payment: immediate if made by credit card or Paypal.
The expected delivery times are up to 10 working days. The courier does not deliver to the floor. Any delays in deliveries of less than 30 (thirty) days do not entitle the Customer to refuse delivery of the products, nor to claim compensation or compensation of any kind.
customs
If the products ordered on www.Maricart.it were to be delivered abroad, the buyer could be subject to import duties and taxes, payable once the package reaches
destination. Any additional cost of customs clearance is charged to the buyer; Maricart cannot predict the amount of the aforementioned costs over which it has no control. For information on
customs policies of foreign countries, we invite users to contact the local customs office.
Reporting for damage or defects
See the specific section relating to instructions and advice for use on the delivery of goods.
Reports of damage or defects to the goods must be sent by email to info@Maricart.it quoting the order number in the subject and attaching the photos taken: we will verify your report with the images sent and we will provide you with a reply within 2 or 3 days.
Should you believe that any anomaly found could be a manufacturing defect or transport damage, you must f
are promptly reported to the Customer Service info@Maricart.it.
The reports on the external condition of the packages must be made on the day of unloading the supply or at the latest the following morning; the reports on the integrity of the items after opening the packaging must be made within 48 hours of unloading.
The report is made by sending an email with the order number, a description of what is found and attaching the photographic documentation.
Right of withdrawal
The Customer, to make a return, must contact our Customer Service by sending an email to info@Maricart.it and notify his return intention in which the order number must be entered, the code of the product for which wants to make the return as well as the reason for the return; in the case of return of several products, a form must be completed for each of them.
ONLY THE PRODUCTS NOT MATCHING THE INITIAL ORDER WILL BE RETURNED, BY VICE OR OTHERWISE.
The desire to return the goods must be communicated within 14 days from the date of delivery of the goods. The purchased goods must be returned to Maricart within a maximum of 10 days from the communication of the intention to return the goods. The delivery costs are charged to the customer. In the event that the Customer intends to return more products of the same order, he must complete a return request for each product, as well as pack each individual product in its package. Maricart will not be responsible for reimbursement or compensation for those returned products that have been lost or have been stolen or damaged.
Maricart undertakes to reimburse the Customer promptly and in any case no later than 30 days from receipt of the return. N.B.
for personalized items with engraving, the return is accepted only in favor of a size change as there is no refund or exchange of the item. Maricart will send an e-mail notification
once the refund has been made. Maricart reserves the right to refuse the return of those products that do not conform to what was originally sent. The products must not have been
worn, washed or altered and must not show any signs of use. Each product must be returned with all original labels, packaging and accessories received with the product
same.
All products must be returned in their original packaging, complete in all its parts (including packaging and any documentation and accessory equipment) and without
damage or alterations; to limit damage to the original packaging, we recommend, when possible, to put it in a second box. In all cases, the affixing of labels or adhesive tapes directly to the original product packaging should be avoided. All returned products will be subjected to careful inspection and must comply with all the parameters listed in the return procedure; only following this inspection, and in any case within 15 (fifteen) days of receipt of the goods package by the Customer, Maricart will communicate the acceptance of the return to the Customer via e-mail and will arrange for the refund of the price paid within 15 days .
Privacy
The user is invited to carefully read the section of the site dedicated to the Privacy Policy which contains all the information relating to the processing by Maricart of the user’s personal data. For any other information regarding the Privacy Policy, it is possible to send an e-mail to info@Maricart.it.
Applicable law and dispute resolution.
Jurisdiction.
These General Conditions of Sale are governed by Italian law. The place of jurisdiction in the event of any disputes will be that of Prato.
INSTRUCTIONS AND ADVICE ON THE DELIVERY OF GOODS
When you receive the ordered goods from the courier, it is very important that you follow these small precautions in order to better manage any anomalies found in the items received.
UNLOADING THE SUPPLY
1. As soon as the courier arrives, check the condition of the packages carefully: if one or more packages should show obvious damage that could have compromised the integrity of the content, accept the goods by signing “with reserve” and indicating the type of anomaly found.
Before opening the package (if you have signed with reserve) take a photo of the box / carton still closed: take a photo of the package in its entirety and also a closer view of the area subject to damage / anomaly.
OPENING OF THE PACKAGING
3. Open the packages carefully, taking care not to damage the contents with cutters or similar.
4. Once opened, check the integrity of the items in all their parts: if you find defects or damage, photograph the product in its entirety or in any case the part of the product concerned first from a distance, and then closely, highlighting the
details of the type of damage. The photos must always be taken before proceeding with the eventual assembly of the products (in the case of items to be assembled). It is recommended to keep the original packaging, which must be reused for the eventual replacement of the item or the damaged part.
SUPPORT
5. Reports of damage or defects to the goods must be made by email to info@maricart.it quoting the order number in the subject and attaching the photos taken: we will verify your report with the images sent and we will provide you with a reply in the tour of 2 or 3 days
6. Should you believe that any anomaly found could be a manufacturing defect or transport damage, you must promptly report to the Customer Service info@Maricart.it. The reports on the external condition of the packages must be made on the day of unloading the supply or at the latest the following morning; the reports on the integrity of the items after opening the packaging must be made within 48 hours of unloading.
The report is made by sending an email with the order number, a description of what was found and attaching the photographic documentation acquired during the installation phases.
